About Your Visit
Insurance and Payment Policies
We are pleased to file insurance claims on your behalf. In order to do this effectively, we need accurate insurance information upon check-in. Please report any change in your insurance to our billing department as soon as possible. We do accept most insurances. If you are covered under a commercial policy we suggest you call your insurance company to verify participation. It is your responsibility to know your individual coverage.
You are responsible for any copays owed at that scheduled appointment. For your convenience we accept cash, check, visa and mastercard payments. If you do not have insurance you will be responsible for paying for the initial visit before services are rendered. Should your insurance company refuse to pay your bill, you will be responsible for payment.
We accept workers’ compensation patients. Written authorization does need to be provided upon check-in. A statement or letter from your employer with a billing address, claim number, contact person, and phone number is required.
Please call the office in advance to make an appointment. If you are unable to make your scheduled appointment, please call as soon as possible so that we may use that scheduled time to see another patient in need of care. We make every effort possible to adhere to our appointment schedule and appreciate your effort to be on time. If you are more than 20 minutes late for your appointment we appreciate your understanding of our need to reschedule your appointment so our other patients can be seen on time. Please also understand that emergencies do occur and occasionally affect our schedule.
Prescriptions will not be filled after hours. If you are in need of a prescription or refill you must call your office during business hours. Prescriptions need to be called in prior to 3pm to guarantee same day service.
For Your Appointment
If you are a new patient, please arrive to your appointment early in order to complete the registration process. In addition, please bring the following:
- Driver's License or State ID
- Referral (If Required by Insurer)
- Insurance Information
- Copies of Operation Records, Medical Records, X-rays, MRIs, and CT Scans from Prior Doctor Visits
- A List of Current Medications and Any Known Allergies